November 2009 Archive
"Can I Call You Back? I'm on a Camel Right Now."
Vivek Wadhwa actually said that as we were riding camels today. Yes, the trend of amazing cell coverage in emerging markets while I can't get a signal in my living room continues. I am far too tired to write a more salient post than that. So here are some pictures of me and a camel named Raju.
Raju: "Sigh. Another American wants a ride."
Note: I'm a little trepidatious about this whole camel thing at first...
Boarding all rows...
Raju takes a break. Exhausted from carrying me around.
Back on the camel.
And, you're done Raju. Drink up, pal. You've earned it.
Being on the camel wasn't really scary at all-- it was relaxing. We're supposed to be riding elephants today after a meet up with the Jaipur Chapter of TiE, an amazing group for connecting and supporting Indian entrepreneurs around the world.
I think the elephant will be scary.
International Travel Tip: DON'T BE NICE TO PEOPLE ON AIRPLANES.
There's one place in the world where I seem to break promises and that's on this site. Not only did I stop crossposting stuff from TechCrunch and promoting my BusinessWeek columns (something you know I'm remedying if you've been reading lately), but I also promised an international travel tip for each trip. And then I forgot. I suppose the China one could be "Don't split a bottle of Baijiu, or if you do, don't take valuable possessions out with you that night."
My India one is more cynical: Don't be nice to people on airplanes.
Last night, I was boarding the second leg of my flight to India-- a brutal 15 hour one. In coach. In what was supposed to be an exit row, but wasn't. In what was supposed to be an aisle seat, but wasn't. Behind two crying children. I saw the seat, and immediately made sure I'd packed either an Ambien or a suicide pill.
But it wasn't all bad. I wasn't dead-center of the row, had a tiny polite Indian man sitting next to me, and an empty seat on the other side. I can make that work.
Just then a guy came up and begged me to switch with him because he had an elderly grandfather he needed to sit next to. Everyone else in my section looked down at a magazine, hoping they wouldn't get asked in case I said no. I politely agreed to move, provided that he could find a place for my suitcase. Overhead space was at a huge premium on this flight and, as readers know, I NEVER check a bag. He said he'd just swap it with his bag. I didn't actually see this happen, he just came and told me he did and I took his word for it.
Oh, and I got to the seat-- dead center, next to a young child, in a seat that didn't recline. You've got to be kidding me.
The flight wasn't so bad, thanks to the Ambien and eight months of international travel that has trained me to go into a zen-like state even in the worst coach situation. I slept about 10 hours of it, and wasn't even that annoyed that the kid next to me pretty much slept half in my seat most of the time. Then we went to de-plane and wouldn't you know it? My bag is NOWHERE IN SIGHT. As you can see from the picture on the link above, it's a bright green bag and hard to miss. I had to wait for the entire plane to deplane, then I, the guy who I was doing "a huge favor for" and about three flight attendants searched every single bin on the plane. No bag.
They told me to leave the plane and go with an agent to arrivals where we'd try to find whoever took it. Oh lovely. In the tunnel from the plane to the gate, I looked at the guy and just said "Unbelievable." And he brushed it off saying, "Hey, it's not my fault. I put it in the bin." At which point-- after some 24 hours of travel and the prospect of nearly a month in India with no clothes-- I snapped a bit. "As far as I'm concerned this is exactly your fault. I did you a favor; I didn't see you move the bag; you were the last one to touch it and now it's mysteriously gone. That's certainly not my fault."
A flight attendant immediately snapped at me and told me I needed to take a deep breath and apologize to him. Um.....does anyone else think I was out of line? Under the circumstances, I think I'd been quite calm until this point.
Before I could cause a bigger scene, the suitcase was produced as if from nowhere by a flight attendant. "See it's not his fault!" she said.
"Where was it?" I demanded.
"In the bin where he said he'd put it," she said.
Hmm...that's interesting considering all five of us looked in that bin-- and every other bin on the plane-- and didn't see it. Reminded me of my favorite children's book "Morris's Disappearing Bag." American Airlines must have disappearing bins just to create such dramatic situations. I literally can not think of another answer. It's too bad they told me to leave the plane just minutes before it was reproduced, because I would have love to have seen that magic trick.
Anyway, I stomped off, went through customs and got in a car to the hotel. But I'm still annoyed that I gave myself a far-worse seat on a 15-hour plane ride, was essentially detained a good thirty minutes, and then got treated like the bad guy by everyone. That will teach me to be nice.
Of course, the really sad thing is I'm such a push-over I'd do it again if someone with an elderly grandparent asked. I'd just move the damn bag myself.
I have to add as a post-script: I hope this losing or almost-losing of bags on every trip isn't a new trend for me. I'm already on a backup backpack, borrowed camera, and spare laptop after the China-Baijiu debacle. It's particularly fitting given the working title of the book in progress is "Nothing to Lose." Pretty soon I'm going to embody it! And that's ironic because with my last book, "Once You're Lucky, Twice You're Good," plenty of reviewers mused that I may have just been lucky with the first book. I think I'm naming my third book: "I Just Won a Million Dollars" just in case there's something to the trend.
The Famous BusinessWeek Cover Lives on...
If you're only going to do one magazine cover then jump to new media, why not make it a memorable one?
I saw this today on Twitter and it made me so happy. This is some guy dressed as Kevin Rose specifically from my BusinessWeek cover back in 2006-- one of the first national stories on a lot of Web 2.0 companies we now obsess about daily.
When the cover came out, we got a lot of semi-legit criticism over the cover language (which - love it or hate it- did its job and moved 50% more copies than any other issue that year) and a lot of dumb criticism for "inflating another bubble" by saying -- gasp!-- YouTube could be worth $500 million. (Never mind, it was purchased for more than three times that a month later.) We were also told loudly by haters that all these companies would be out of business in a year. Guess what? They're not, I got a book deal from that story that changed my life and now my the whole thing lives on in Halloween costume form. So there.
(From Sean Percival's Flickr stream)
Can Turntables Wow New-Europe More than the Beatles?
I've only got a little more than a week in between my China and India trips. Amid some TechCrunch posts, a BusinessWeek column and romantic weekend away with Mr. Lacy, I managed to squeeze in a Press:Here shoot. It was a fun one. Our guest was Dan Rosensweig, Guitar Hero CEO, and Heidi Flato, of Verizon, who was showing off the new Droid.
There were a few interesting moments. One of my favorites was when Flato politely answered the question of why people would buy the Droid instead of the iPhone by saying, essentially: Well, AT&T's service is HORRIBLE FOR STARTERS. Indeed, one thing I don't miss while traveling is the constant dropped calls from all my friends with iPhones.
But first, we talked to Rosensweig about whether the Guitar Hero fad was over and about the new product, DJ Hero. I would have assumed the benefit was reaching more hip-hop obsessed youth. But Rosensweig noted it would also appeal to the house-music-obsessed Europeans, who haven't yet grabbed onto the trend-- not even when Rock Band put out its Beatles version. Another surprise: Only 20% of consoles have a music-playing game. I would have assumed it was at least 40%. I mean, that's the only reason we bought our Xbox.
Clip below, and the full show is here.
Of Posts My Parents and In-Laws Really Shouldn't Read
Ok, I promised myself I was going to crosspost my stuff from TechCrunch from now on. This post is a tough call. I actually think it's a great business story and the entrepreneur in question is fascinating. But it's definitely, ahem, not my usual beat and may offend some people. Especially ones who gave birth to me or my husband. So let me be clear-- if you are likely to be shocked, don't read the following.
I’ve met a lot of expats in my time in China. Some decided to move during an Asian studies class in college. Others decided to move when they saw Mandarin-speaking colleagues getting a promotion over them at work. Still others may have promised a Chinese parent on his or her deathbed to return to the homeland.
For Chicago-native Brian Sloan, it was about the time he was being questioned by police for trafficking and dismembering human skulls.
Sloan seems normal. Even boring. I met him with some other Beijing entrepreneurs last week over hot pot
and he refused to eat anything out of the spicy side of the pot. He has
a slight build, non-descript features, and mousey brown hair. He even
has a law degree from Penn State. But his life took a more interesting
turn in 2004 or so when he started to scour antique shows and auctions
for things he could sell for more money on eBay. What motivated him?
“Making money,” he says. Not so much for the cash itself, but the
chase, the deal and the challenge. Buying something undervalued—even
weird— and figuring out who would highly value it.
Long story short: He starting to realize China was a treasure trove of things to buy low and sell high—among them, human skulls that he imported in a box marked “TOYS” and then boiled, cleaned, broken apart and screwed back together and detailed for medical students. A good skull would cost about $100 each and he could sell it for as high as $800. (What makes “a good skull”? Turns out it’s the number of teeth.)
It all went well until the day an eccentric Chicago puppeteer named
JoJo Baby came by the house to buy some mannequins and saw some skulls
boiling on the stove. He naturally assumed Sloan was a serial killer
and called the cops. This YouTube video
(also embedded below) pretty much says the rest. It bears noting, Sloan
was never actually arrested or charged, although he still complains
that he never got his “inventory” back from the mustachioed,
gum-smacking Chicago brass who spent days trying to work him over
Law-and-Order-style while TV satellite trucks camped out in front of
his apartment.
Sloan moved to China soon after. It was considerably closer access
to the things he was selling and, let’s just say after the skull
incident, filled with more open-minded people. “In China, people
respect what I do as a business,” he says. Which would be a boon in his
next career move… making latex fetish-wear
.
(Link very NSFW.) And that’s where the Chinese supply chain magic came
in. He was able to tailor nearly any outfit in any size and ship it at
a healthy mark-up. Some outfits go as high as $800.
But even that pales next to his new business. How should I put this
and still be a lady? The product is called “AutoBlow” and it has
nothing to do with cars. Here’s the site
. Warning: It’s very, very Not Safe For Work. (Yes, I’m spelling the letters out this time, just in case.)
Like a lot of entrepreneurs in China, Sloan is cagey about what I can and can’t say about how the operation works. That’s not because it’s illicit—it’s because it’s so incredibly lean, flexible and outsourced that he doesn’t benefit if competitors realize exactly what he’s pulled off business-wise. But suffice to say with a small army of employees peppered around the globe, Sloan—aka the “Kinky King of Beijing”—is looking at an incredibly profitable business that’s already generating more than $1 million in revenue and growing quickly. He’s exploited what each region does best: Romanians are his programmers and SEO, Indians and Brazilians do his Web design, and China does the manufacturing and fulfillment. He hired his whole staff without leaving his living room. His next act? Finding new products and following the same playbook.
My point here isn’t to write a salacious post about skulls and sex toys—as much as I enjoy watching Michael Arrington squirm. My point is that for all the talk about how much harder it is for a Westerner to do business in China, in a lot of industries there are far fewer barriers to entry than anywhere else I’ve seen in the world. And – huge 1.3 billion person domestic market aside—that’s what is making China such a Mecca for scrappy, pioneering entrepreneurs right now. You may find Sloan’s ventures distasteful, indeed he says his mother still changes the subject when friends ask what her son does for a living. But change the nature of what he’s selling and Sloan thinks just like any good entrepreneur pushing the boundaries in any pioneering market.
We like to think that outsourcing manufacturing to China or call centers to India revolutionized American business. But America hasn’t seen anything like the truly flattened, profitable, deconstructed and then ingeniously reconstructed businesses I’ve seen in China in the last few weeks.
People who say China is all about outsourcing the supply chain and not innovation have it backwards—the deconstructed supply chain is precisely what’s opened China up to a world of innovation. Imagine the way the Web democratized media and content and now apply the same ability to break a staid practice into Lego-like pieces to any physical hard goods industry whether its sex toys or iPods or pharmaceuticals.
We’ve only seen the first few innings of what this means for global business and smart entrepreneurs in China – whether expats or locals—have the advantage.

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