October 2009 Archive
So Many Metaphors, So Little Time
The great thing about being in China and not speaking more than about 20 words of Chinese is you tend to have lots of quiet time if you're going anywhere alone. On my flight from Beijing to Shenzhen I realized I didn't say a word for about six hours. I also realized that swine flu came from America thanks to people mixing too much with their pigs and birds. I learned that from a cartoon starring some rapping pigs.
The great thing about going from mainland China to Hong Kong is you suddenly get to see Twitter, Facebook, your own site, and every YouTube video people have been trying to send you for a week. This one below is just ripe for a million metaphors about reporters covering a story, me-too-start-ups, VCs, huge opportunities in emerging markets (although the steak would be bigger than the cats I guess) and so many other things. Whoever leaves the most original metaphor in the comments will get a copy of my book and a TechCrunch t-shirt that I'll swipe from the office when I get back in town. (Don't worry, Michael Arrington never reads my personal blog.)
Oh, speaking of, here's my personal metaphor: The steak is my waking hours and the three cats are BusinessWeek, my new book, and TechCrunch. TechCrunch is the subtly aggressive one in the middle who keeps nipping at the steak, steals a piece and runs away, and immediately comes back to rip it away from another cat. My new book is the big orange one who pwns the poor calico and then decides to back off sadly in defeat, hoping another steak will land before the August 2010 deadline. The more passive, patient cat who just stays around is BusinessWeek. Speaking of, I owe my BusinessWeek editor some edits on a column. Guess I should do that now.
TC Post on Kai-Fu Lee, Steve Jobs and Entrepreneurship in China
I'm trying to get better at cross-posting my stuff from TC. Here's a post I did yesterday about Kai-Fu Lee, who used to be President of Google China and now has opened an angel fund/incubator for Web start-ups in Beijing. I'll be honest, I mostly wanted an excuse to use this cute drawing of a unicorn I found here. (Read the post to understand why that actually makes sense.)
I saw on TechMeme that FakeSteveJobs wrote something about it, but I haven't read it. It's probably funny. But while Dan Lyons is quite nice, the last thing I read on FSJ about me was pretty horrific. Also, I just saw some nerd on Twitter made a crack about the general Kai-Fu Lee "Kool Aid." First off, the post mentions he does have his detractors. Second, the Twitter tool in question has accomplished nothing near the things even Lee's detractors give him credit for. I certainly don't miss the pathetic oh-I-haven't-accomplished-anything-so-I'll-rip-on-people-who-have aspect of the Valley since I've been traveling. I've decided to just start blocking anyone who's a tool or a jerk on Twitter, even if it has nothing to do with me. I'm sick of seeing it all when I try to reply to @s. It's not like I let idiots and haters in my house, right? Block block block block block block block. Just like blogs used to be open conversations and are now heavily moderated, I think people are going to increasingly start policing their Twitter feeds.
Oh yeah, I was going to post that post, wasn't I? Here you go:
BEIJING, CHINA– Kai-Fu Lee may have left his post as president of Google China, but he didn’t go very far. While still president he learned that Google was going to give up some of its space at Beijing’s Tsinghua Science Park.
He called the landlord and told him he’d take as much as he’d give him. And now he’s in the next office on the same floor, hoping a Chinese version of Larry or Sergey walks through his door.
As we reported
a few weeks ago, Lee is also taking a few Google China staff members
and indirectly some of that Google cash in the form of an investment
from YouTube
founder Steve Chen
, among others.
His new venture is called Innovation Works
,
and it’s a sort of angel fund/incubator to help encourage Chinese
entrepreneurs to eschew staid-but-prestigious corporate tech life and
start a company instead. I met with Lee this week at his new digs in
Beijing and so far, they’re pretty empty. There are a few analysts and
engineers huddled by the door, near a table overflowing with different
kinds of tea that people have given Lee as a good luck gesture in
starting this new venture. (There’s so much tea, in fact, he insisted
on my taking a tin.)
That elbow room won’t last: Lee got 7,000 resumes on his first day of business and has gotten some 40,000 total. It’s taking a while to plow through them, but he expects to hire at least 100 more people in the coming months. In fact, between our meeting Monday morning and sharing some Peking Duck later that night, he made four hires. (I shot a quick video with Lee talking more about Innovation Works. Unfortunately, my Flip has died for good, and it’s gone. So text will have to suffice.)
Lee is that rare unicorn-of-a-specimen that Silicon Valley companies and investors salivate over: He’s held key product and management roles at Apple, SGI, Microsoft and Google building a deep bench of respect and contacts in the inner circle of the U.S. tech business, but he’s also a hero to many young techies in China.
Want an example of the former? Back in the late 1990s, the product line he’d developed for SGI was struggling and being sold off to a company that would later be bought by Computer Associates.
That ultimately meant Lee was looking for a new job. His father—a Taiwanese diplomat—had asked Lee on his deathbed to return to China one day, and a job with Microsoft was making that promise a reality.
Lee had decided to take it, but few people knew yet. He went home
one day and his wife said, “Steve from Apple wants you to call.” Lee
mentally paged through the Steves he’d worked for at Apple—never
thinking of the obvious one. Lee had worked at Apple during the bleak
years before CEO Steve Jobs
returned to the company, or as Lee likes to say, “I was at Apple between Jobs.”
“I think it was Steve Jobs,” his wife said of the caller. Lee insisted it couldn’t be true, since he’d never even met him, but called the number back all the same. It was Jobs and he personally asked Lee to come back to Apple. Lee demurred.
“I know you’re going to work for Microsoft in China,” Jobs said. Lee was stunned. Almost no one knew. For a moment he must have thought his-iPhone-ness really was as all-powerful as the fanbois say. Then Jobs added, “Your wife told me.” When Lee asked why she divulged the closely-held secret she shrugged and said Jobs was so nice on the phone, she assumed he was one of Lee’s close friends.
Lee resisted Jobs, and you could argue missed out on the golden era of Apple as a result. But the Microsoft job meant that Lee was also an early multinational tech manager in China. Since then, between Microsoft and Google he’s given fat incomes and prestige to hundreds of Chinese entrepreneurs, building quite a following in China. (At dinner a young woman shyly came over and asked for his autograph.)
To be fair, Lee has his detractors in China too. Critics question whether the longtime corporate executive has the chops to pick and fund truly innovative ideas. After all, Lee himself said in our interview a few weeks ago that executives at multinationals typically don’t have the hunger to be great entrepreneurs. Others say he’s one of those bridge-builders between East and West that benefits by talking up business in China as being more complex than it really is.
After one meeting and one dinner, I can’t say whether either of those complaints are fair. But after spending several weeks in China in the last few months I will say this: If his well-cultivated reputation convinces more Chinese entrepreneurs to start businesses, that’s good for China and the tech world globally.
Well That Was Awkward...
According to the stereotypes, it's the Japanese not the Chinese that are known for outstanding customer service. But in my experience staying in four different hotels in China, I can't imagine much better coddling.
During my first trip here back in May, I left my Blackberry in the seat-back pocket of my United flight. Given the fact that United deems letting you on the plane you bought a ticket for as good customer service, I naturally assumed I'd never see it again. I mentioned it in passing when I checked into the Shanghai Ritz Carlton and the next morning someone brought it to my room. They also set up an entire wireless network just for me because I forgot the ethernet adapter for my MacBook Air.
And I've frequently raved about The Opposite House in Beijing, which I've stayed in twice and am headed back to on Sunday. When I walked in last week-- without a reservation-- they actually recognized me, greeted me by name and asked how the book was going. They book my flights for me, arrange my cabs, got me a SIM card, sketched out a bike route that would keep me alive in Beijing traffic, and the manager always comes over at breakfast to chat. All this for less than I pay per night when I stay in Rwanda.
But the W in Hong Kong has taken things in a new, um, interesting direction. I'd made a reservation through my hotel in Shenzhen earlier today but there was a mix-up, so when I got here today there was no record of me. No worries, they had room. The friendly guy behind the desk felt bad about it and said he'd try to find me a discounted rate.
"You're not.....traveling with someone are you?" he said in almost a whisper.
"Nope. Just me!"
"Oh."
Some more tapping on the keyboard, then "Ok, I can get you a good rate, but it's actually part of the couple's package." It just so happens, I'd spent the last hour drive to Hong Kong thinking about how much I missed my husband so I frowned a bit on the inside but happily told him I'd take it. 40-weeks of international travel for a book and you learn to accept any discount you can get.
"It comes with two free chocolate martinis at the bar," he said and we laughed about how I'd happily consume both of them, writer that I am. Then before I left he added, "Um...ok. Someone is going to be coming by the room to drop something off....just let them in, ok?"
Um. Ok?
30 minutes later, I'm talking to Mr. Lacy on Skype and someone knocks on the door, pulls all the drapes in the room, turns down the bed, lays out two bathrobes and chocolates on the bed and leaves a "seduction kit" including a satin blindfold and cuffs, a bottle to play spin the bottle with, a "tickler," and um, some game cards for people who've either been married WAY longer than we have or just never had much of a spark to begin with. ("Bring home the non-pathetic stuff," said Mr. Lacy) Oh and they put on some jazzy music. I just sat there, mostly silently, looking at Mr. Lacy on Skype with an awkward expression on my face the whole time.
The sweet guy worked so hard on arranging the room I didn't have the heart to tell him my husband was thousands of miles away. Now Mr. Lacy (who is in Seattle) has gone to sleep and I'm sitting here in the dark working on a post for TechCrunch, eating chocolates for two. It's a little sad! Maybe I'll go downstairs and drown my sorrows in free chocolate martinis for two.
UPDATE: In more pathetic news, it's several hours later and I'm having a romantic dinner in the W's restaurant with my laptop. I'm officially no longer cool-- at all. Good God, Silicon Valley has broken me!
Just So You Know, I'm *Not* Ignoring You.
Dear everyone who keeps DM-ing, @-ing me, and Facebook-ing me: I'm not ignoring you. I'm in China and can't access either site. In fact, I can't even access this site. In fact, TypePad is pretty hit or miss too so this may or may not post. So forgive the silence. It's not you. It's me (and the great firewall.)
It's funny how much people in the Valley have taken to Twitter and Facebook as primary methods of communication. I've always said for one-to-one communications email is still the best, most direct way to get an answer from me. Early on, Facebook messages had an advantage because most non-college users would get fewer messages via Facebook than email. That meant you were more likely to stay at the top of someone's in-box or at least catch someone's attention. But the lack of ability to respond from email means I usually go weeks without replying to Facebook messages, even when I'm in the US.
As for Twitter, DMs are a great way to rattle off a quick message, but I never understand why, say, PR people think it's a good idea to pitch reporters over Twitter. If it's interesting, I'll write about it. If it's not interesting, the medium doesn't make it so. There are two things that annoy me with DMs: If I'm at my computer, I'd rather just send you back an email. It's easier. If I'm doing it over SMS I'm always worried I won't put the "D" and it'll go to everyone.
Am I alone here? Facebook and Twitter are awesome at doing new things. But email is still email.
Hey, did I mention? I'm in China! To anyone wondering, the trip is going great and the China portion of the book is hugely coming together. I've actually written several thousand words, which is far more than I usually write when I'm on the road. Of course that means I haven't written much for TechCrunch this week, but I've got a few interesting posts and videos coming. I just arrived in Shenzhen today; in a few days I'll go to Hong Kong; then back to Beijing. Ironically, I've been told there's better Peking Duck in Hong Kong. That duck is going to have to work hard, because I had some amazing duck last night in Beijing with Kaifu Lee. Little known fact: When Lee moved to the US he moved to Tennessee! So he knows good food. We also had soup with shark fin, pork neck, fried livers with black pepper sauce, and many other delicious things that have all blurred together in my slightly-still-jet-lagged mind. (I had to draw the line at the thousand year old egg.)
Since I have no idea if this will even post, why don't I keep rambling? I have to give a HUGE shout out to the Opposite House in Beijing. It might be one of the best hotels I've ever stayed at. For one thing, half of the lobby staff remembered me by name from my May visit. One asked if I was finally getting used to reading books on the Kindle. That is impressive! There are places I frequent daily in San Francisco that never remember me. Sometimes Mr. Lacy forgets.
The other night someone came up to me in a bar and accused me of having a crush on China. I really do. There's something electric about being in this country that just makes me smile and feel lucky that I have a job where I can pick up, fly around the world, and interview fascinating people all day. So, thanks people who pay me and long-suffering husband!
All Up in the Air…
I’m in the air somewhere over the Pacific on the way to China. Likewise, much of my plans for what I’ll do over the next few weeks are also up in the air.
It’s been a national holiday in China (Yay! 60 years of communism!) and I’ve discovered something surprising about the Chinese. As intensely as they work, as quickly as they can build skyscrapers and as much as they love gadgets-- when they take vacations they ab-so-lutely unplug.
The plan is Beijing for a few days, then head down to Shenzen, then over to Hong Kong, then back to Beijing for a week. But, hey, that could all change.
I’m incredibly excited about getting back to China. I met so many amazing people, and I can’t wait to explore another part of this insanely exploding demographic and economic juggernaut. And, of course, have more delicious Peking Duck, dumplings, mystery street food at 5 am, karaoke and, well, generally just more of everything.
This is trip two to China to research my new book-in-progress on entrepreneurship in emerging markets. Trip one to a place is all about being a sponge and meeting as many people as possible. Trip two is about finding those one or two killer entrepreneurs who’ll make the book – and the story of entrepreneurship in China—come alive. Trip three-plus is about drilling down.
I’m not so sure the hours of Mandarin have done me much good. I understood “mi fan” on the plane, but so far that’s about it. Oh well, it’s more than I knew last time around, right?
After two months of recovery time in San Francisco, I can’t tell you guys how excited I am to get back on the road. San Francisco is my home and probably always will be. It was amazing to get to reconnect with friends, see my husband and be in one time zone. But I’m sorry, Silicon Valley. Maybe it’s me and not you. But there’s just more excitement over-seas right now.
PS: See absurd video of China fun from my last trip below. My sidekick is Tom Limongello, who generously served as my guide and translator during my last trip to China. He can’t go back because he has some dumb job or something but it will most definitely not be the same without him.

New Book
An unforgettable portrait of the emerging world's entrepreneurial dynamos Brilliant, Crazy, Cocky is the story about that top 1% of people who do more to change their worlds through greed and ambition than politicians, NGOs and nonprofits ever can. This new breed of self-starter is taking local turmoil and turning it into opportunities, making millions, creating thousands of jobs and changing the face of modern entrepreneurship at the same time. To tell this story, Lacy spent forty weeks traveling through Asia, South America and Africa hunting down the most impressive up-and-comers the developed world has never heard of....yet.
Buy it from these sellers
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